FAQ Section Questions Answered: Your Ultimate Guide

Moove Headwear FAQ

1. What is your return policy?

We offer a 30-day return window for any reason. If you're not happy with your purchase, send it back within 30 days for a full refund—no questions asked.

2. How fast will I get my order?

Orders typically ship within 1 business day. Delivery time is usually 1–5 business days, depending on your location and shipping method selected at checkout.

3. Do you offer free shipping?

Yes! We offer free standard shipping on all U.S. orders over $50.

4. Can I exchange my hat for a different size or style?

Absolutely. If you’d like to exchange your item, just contact us within 30 days and we’ll help you swap it out for something else you’ll love.

5. Where are your hats made?

All Moove Headwear hats are designed in the USA and produced by trusted manufacturing partners to ensure premium quality and craftsmanship.

6. Do you ship internationally?

At this time, we only ship within the United States—but we’re working on expanding!

7. How do I care for my hat?

We recommend spot cleaning only with a damp cloth and mild detergent. Avoid machine washing or drying to preserve shape and materials.

8. How can I contact customer support?

You can reach us anytime at support@mooveheadwear.com or by using the contact form on our website. We typically respond within 1 business day.